Stories of Humankindness
Hello humankindness. It’s more than a tagline, it’s how we provide treatment and the way we treat patients. Because the way care is provided is often as meaningful as the care itself. These are a few stories of humankindness in action …
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I came to the ER thinking I had had a stroke. They got me right in and started taking vitals and getting the pic line for meds and getting my information. They sent me to get a CT scan and ordered up an MRI. They did some physical tests and later determined that I did not have a stroke but a different medical episode. Everything was explained to me as we went along. I felt valued and that they were really concerned about me. As far as ER visits go, this was a very positive one. I was astounded at how busy they were and was told that it is like that all the time. I didn't get her name, but the ER Charge nurse is a rock star. She managed the chaos expertly, ensuring that everyone got what they needed.